Microsoft Tech Community Live: Surface Edition
February 15, 2022, 08:00 AM - 12:00 PM (PST)

Instruction for Re imaging

Contributor

Hi,

I have few surface hub devices and need the instructions for re imaging 

 

Regards

TA

 

3 Replies

Hello @aussupport I do believe you obtain the Surface Hub 2S, if that is the case I would recommend you to follow the instructions in this link. I have done several re-images and it works good.

 

https://docs.microsoft.com/en-us/surface-hub/surface-hub-2s-recover-reset

 

If you have obtained the Surface Hub v1, there is another process let me know.

 

Thanks

@HerBob  Thanks, We got Version 1 . Have you use SCCM? 

@aussupport Hi, sorry the delay. In order to re image the V1 we were doing the following:

- Factory Reset of the Surface Hub (I would suggest going to settings doing it over there)

https://docs.microsoft.com/en-us/surface-hub/device-reset-surface-hub#:~:text=On%20your%20Surface%20....
- Download Surface Hub Tools IT , you will have a Surface Hub Administrator Tool.

- Remove the SSD from the Surface Hub, and utilizing a SATA-USB cable 3.0 or higher connect it to your machine using the SHUB Tools IT. 

It will recognize the SSD, download the latest SHUB image and re-image the SSD. After finishing up you will have a fresh SHUB installation on your SSD.

 

I have not been using SCCM, I have been using WSUS service to deploy Windows updates to our Surface hub's.

 

Please let me know if I can help you with something else