Jan 19 2018 08:45 AM
Hi, I want to install A Surface Hub Tour on our Surface Hub but when I go to the app in the store, it has only the PC version. When I click Get the App, a message says an app is required to install, do you want to search for app in store? I was using Edge to get to the Store.
Jan 19 2018 10:35 PM
Jan 20 2018 10:04 AM
SolutionHi Stephen
You cannot use Edge to install apps as users are not allowed to install them (the device account will not have sufficient privileges). Note that as a collaborative device, Surface Hub behaves slightly differently to regular Windows 10 desktops.
You will need to log into the Settings app using an admin account (either local admin, domain admin, or AAD admin depending on how you set your Surface Hub up originally) and access the Store from there.
You can then install any apps that support the Surface Hub line of devices, including A Surface Hub Tour.
You can find out more information on installing apps on Surface Hub in the admin guide here.
Jan 22 2018 04:56 AM
Thank you! That worked.
Jan 23 2018 09:40 AM
Hi Stephen,
i'm glad you found the app. Please let me know if you have any feedback on that, or use the feedback box in the app to share it =).
Jan 20 2018 10:04 AM
SolutionHi Stephen
You cannot use Edge to install apps as users are not allowed to install them (the device account will not have sufficient privileges). Note that as a collaborative device, Surface Hub behaves slightly differently to regular Windows 10 desktops.
You will need to log into the Settings app using an admin account (either local admin, domain admin, or AAD admin depending on how you set your Surface Hub up originally) and access the Store from there.
You can then install any apps that support the Surface Hub line of devices, including A Surface Hub Tour.
You can find out more information on installing apps on Surface Hub in the admin guide here.