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Ad Hoc meeting adding an external Skype user failing

Mike Rowland
Occasional Contributor

Another issue we've found here...

 

We have general federation to the external Skype world setup - I can Skype from my desktop to a "home" Skype user with no problem.

 

From the surface if I start an adhoc meeting and try to call an external user it fails

 

From the surface If I start a planned meeting and add an external user it fails

 

From the surface if I start a meeting and then add the external user via my laptop it works

 

Everything is set correctly on the surface as far as I see - what am I missing?

 

 

2 Replies

Do you have the Surface Hub account enabled for Federation? afaik by Default it is not :)

Hey thanks, yes the "External Skype and SFB Users" is ticked correctly!