Aug 06 2019 06:02 PM
Aug 21 2019 06:07 PM
Although it was a problem with a Surface Pro 5. It died while undergoing an auto update session. I called MS & they got me an appointment with my closest MS service center, which was in Boston 50 miles away. I took it in & while they were unable to fix it then & there, I was given a new one, as my original one was still under warranty.