Microsoft Tech Community Live: Surface Edition
Feb 15 2022, 08:00 AM - 12:00 PM (PST)

Surface Book 2 Battery not working

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Frequent Visitor

Hi, the battery of my Surface Book 2 is no longer charging/working, so my Surface is basically dead.

The PC is out of warranty, i would like to have tech support but i can't open a ticket from microsoft.com because the PC is not starting and i can't run the Diagnostic toolkit.

I tried to call the number 0238591444 but can't get in touch with an operator.

How can i get assistence?

 

I am from Italy.

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