|Configuration or Scenario||Reason|
|User data is stored on a network attached storage (NAS) device||Work Folders requires the user data stored on the file server via direct attached storage (DAS), storage area network (SAN) or iSCSI|
|File server is running Windows Server 2012 or Windows Server 2008 R2||The Work Folders server component is only supported on Windows Sever 2012 R2 or later|
|Offline Files is used for multiple file shares (e.g., team shares)||Work Folders supports one sync partnership. It is intended for user data only and does not support team shares or collaboration scenarios.|
Example - Create two Folder Redirection group policies:
Desktops and Laptops Folder Redirection group policy - The root path in the Folder Redirection policy will point to the local Work Folders directory: %systemdrive%\users\%username%\Work Folders\Documents
RDS and VDI Folder Redirection group policy - The root path in the Folder Redirection policy will point to the file server: \\fileserver1\userdata$\%username%\Documents
Note: The group policy
(replace mode) setting should be enabled on the RDS and VDI group policy
Note: Offline Files (CSC) should be disabled for RDS and VDI environments since the user should have a reliable connection to the file server
Note: Several of the steps (6, 8, 9, 10) are optional. If you want to allow users to sync files over the internet and you plan to have multiple Work Folders servers, steps 1-10 should be completed.
Important details to review before following the TechNet documentation :
Obtain SSL certificates (Step #1 in the TechNet documentation)
The Work Folders Certificate Management blog provides additional info on using certificates with Work Folders.
Create DNS records (Step #2 in the TechNet documentation)
When Work Folders clients use auto discovery, the URL used to discover the Work Folders server is https://workfolders.domain.com . If you plan to use auto discovery, create a CNAME record in DNS named workfolders which resolves to the FDQN of the Work Folders server.
Install Work Folders on file servers (Step #3 in the TechNet documentation)
If the existing file server is clustered, the Work Folders feature must be installed on each cluster node. For more details, please refer to the following blog .
Create sync shares for user data (Step #7 in the TechNet documentation)
When creating the sync share, select the existing file share that is used for the user data.
Example: If the special folders path in the Folder Redirection policy is \\fileserver1\userdata$ , the userdata$ file share should be selected as the path.
Note: All user data stored on the file share will be synced to the client machine. If this path is used to store user data in addition to the redirected special folders (e.g., home drive), that user data will also be synced to the client machine.
When specifying the user folder structure, select “User alias” to maintain compatibility with the Folder Redirection folder structure.
If you select the “Automatically lock screen, and require a password” security policy, the user must be an administrator on the local machine or the policy will fail to apply. To exclude this setting from applying to domain join machines, use the Set-SyncShare -PasswordAutolockExcludeDomain cmdlet (see TechNet content for more info).
To deploy Work Folders via group policy, follow Step #11 in the TechNet documentation .
For the “Work Folders URL” setting in the group policy, the recommendation is to use the discovery URL (e.g., https://workfolders.domain.com ) so you don’t have to update the group policy if the Work Folders server changes.
Note: Using the discovery URL requires the “workfolders” CNAME record in DNS that is covered in the “Create DNS records” section.
Note: All special folders (e.g., Documents, Desktop, Favorites, etc.) can be redirected to the local Work Folders directory except for AppData (Roaming). Redirecting this folder can lead to conflicts and files that fail to sync due to open handles. The data stored in the AppData\Roaming folder should be roamed using Enterprise State Roaming (ESR), UE-V or Roaming User Profiles.
To update the Folder Redirection policy, perform the following steps:
After migrating to Work Folders, you can prevent clients from using Offline Files by setting the “Allow or Disallow use of the Offline Files feature” group policy setting to Disabled.
Note: Offline Files should remain enabled if using BranchCache in your environment.
Example: Healthy status
If the sync status is orange or red, review the error logged. If additional information is needed, review the Work Folders operational log which is located under Microsoft-Windows-WorkFolders in Event Viewer.
The “Troubleshooting Work Folders on Windows client” blog covers common issues.
If the special folder is still redirected to the file share, run “gpupdate /force” from a command prompt to update the policy on the client machine. The user will need to log off and log on for the changes to be applied.
|Favorites||Unable to open Favorites in Internet Explorer when using Windows Information Protection||Internet Explorer does not support encrypted favorite files||Use Edge or a 3 rd party browser|
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