*possibly due to no drivers loaded in Windows Recovery Environment (RE)
Q. Are they any limitations on restoring from PATA to SATA drives, or other physical drive requirements?
A. No, there are no limitations with regard to the interface as long as the drivers are there.
Q. Why doesn’t Windows Recovery Environment (RE) recognize the external USB hard drives that were present during the backup?
A. If Windows RE does not have the driver for the hard drive, then the drive won’t be recognized. To load the driver, you can use Drvload.exe, located in X:windowssystem32 in Windows RE. Drvload.exe needs to be run on the .inf file of the driver. (You can find more information about Drvload.exe
.) In Windows Vista SP1, we are adding the option to load drivers from Complete PC Restore to simplify this procedure.
Q. Can you restore a 32-bit backup to a 64-bit system and vice versa?
A. Restoring a 32-bit backup to a 64-bit system would cause your computer run the OS as 32-bit, of course. An attempt to restore a 64-bit backup to a 32-bit machine will fail, as would be expected.
Q. How do I know that my Complete PC Backup image is burned correctly to CD or DVD?
A. To guarantee your backup media was burned properly, Complete PC Backup always verifies the data written to the media. If Complete PC Backup doesn't ask you to insert media with the same number, the disc is readable on that machine and that drive.