Some of you may have seen a list of links that pop up when opening a case through our Microsoft support site. These resources are internally referred to as solution assets and are meant to be top bets for the problem category and are aimed at helping you solve the problems on your own.
We keep these updated on a regular basis especially for the top problem categories. The content is curated with help of our experts and based on support incident data. Currently these resources are only shown during case creation process except for the top 5 categories. For the top 5 categories these are also shared and maintained at the following blog:
Note: During case creation process only the top 3 are shown by default and the rest can be seen by clicking
. The blog links above does show the expanded list of these resources for top 5 categories.
For example here are the top solutions for various AlwaysOn problems:
As always please share any feedback you may have around these links. You can also refer to the following links for additional information and for finding more top solutions for other SQL topics and other Microsoft products: