Jun 07 2017 04:24 PM
Jun 07 2017 04:24 PM
Are there resources, trainings, or documents that would help you use Skype for Business? Let us point you to existing resources or let us create new helpful how-to's for you.
Is there something you are looking for? Help us help you & let us know what those things are, below...
Jun 08 2017 06:03 PM
Jun 09 2017 12:12 AM
I guess a lot of the Skype resellers now spend a lot of time creating their own material (training slides and videos) which they like to be either rebranded with their own logo or the customers' logo. It would be nice if there would be a good template set available which can be easily customised. As an example i would like to use the "howto videos" for Skype for Business but would like to edit them slightly so it will not send the users to the microsoft site for more information, but to the internal site and helpdesk of my customer
Jun 13 2017 11:03 AM
Thanks @Loryan Strant - Great ideas & feedback which I will share with the team. Let me ask @Nick Suter or @Mike Hollinshead if either of them know about a gamification template or guidance. We've worked with several customers on that and Air Canada presented last year at Ignite on what they did. Perhaps there's something to go off of.
Jun 13 2017 11:05 AM
Jun 13 2017 11:14 AM
I am looking for sample surveys to send to users for feedback on 1) How their conversion to Skype for Business went 2) Feedback from users who have been using SKype for BUsiness for awhile.
Can you direct me to any sample surveys?
Jun 15 2017 04:18 AM
I would like to have a sparring partner bot to train using Skype. So people in my company will be able to discover, practice and test features like sharing, send a file, give control, mute someone...
If you want to train, you need someone available to do some testing/learning.
At this time the main use of Skype is IM. And I am sure people are shy and because they are not at ease whith the tool, they prefer to use old too or old way of working instead of using Skype.
Aug 30 2017 02:55 PM
I like the customization of materials idea, I built a section of my website that did this a while ago. You type in your company name, upload your logo, then check the relevant boxes for the functionality sections you wanted to be included in your training/quickstarts. It would then generate a custom video tutorial and PDF for your firm for free... that was back in the OCS days. Might be fun to rebuild it.
Sep 04 2017 08:32 AM
Something like the Interactive Demo that Teams has would (I think) be really good in showing people what they can do with Skype for Business and how to do it.
It's a nice mix of "telling" users how to do things, and "using" - allowing users to try things out in a controlled setting.