May 20 2019 07:13 AM - edited May 20 2019 07:22 AM
The update KB4464547 causes Skype for Business to crash.
Uninstalling the update, reverts Skype back to working order.
The comment here seems to indicate there's a fault in mshtml.dll
May 21 2019 07:46 AM
May 22 2019 11:14 PM
@Vil_SabCan you get workaround for this issue by following registry setting.
> reg add HKCU\Software\Microsoft\Office\15.0\Lync /v EnableARIATelemetryFeature /t REG_DWORD /d 0
May 23 2019 12:31 AM
May 23 2019 12:49 AM
For O2019 you have to change registry path
reg add HKCU\Software\Microsoft\Office\16.0\Lync /v EnableARIATelemetryFeature /t REG_DWORD /d 0
May 23 2019 01:20 AM
May 23 2019 01:48 AM - edited May 23 2019 02:04 AM
We have also noticed this across many machines. Is there a solution for 2013 & 2016? Does the 2019 reg fix also apply to the above year editions? (Apart from uninstall the update vpack)
May 23 2019 08:54 AM
May 28 2019 04:09 AM
The regedit will work until the user reboots right? @shinicht
May 28 2019 07:10 AM
How did you downgrade to the previous build? The registry fix did not work for me on one user but did on another until a reboot, then it must be added again.
May 28 2019 11:26 AM
May 28 2019 11:31 AM
Thank you for that! I just ran the same batch file after digging into the correct build numbers and path. It was successful as of about an hour ago!
May 28 2019 06:47 PM - edited May 28 2019 07:07 PM
Also can confirm - Windows 10, Office 2019 Click to Run.
Reg fix worked but haven't rebooted.
May 29 2019 04:33 AM
@Vil_Sab Revert office version worked great!
Jun 04 2019 05:26 PM
confirming this is an issue, especially in a non-presistant vdi environment, base OS is win10@oiverson
i dont have a fix for it but had a work around be rolling the office 2019 version to an older version for now
Jun 05 2019 04:44 AM
Thanks, the registry hack worked for us!
Jun 06 2019 01:41 AM
@Hu754 Tnx, this works for Office 2019
Jun 10 2019 10:49 PM
I have checked below registry but not found, Because by default, there is not this registry.
So we need to add below command from command Prompt. then it will work fine.
reg add HKCU\Software\Microsoft\Office\16.0\Lync /v EnableARIATelemetryFeature /t REG_DWORD /d 0
Jun 14 2019 07:47 AM