Transferring a call

Occasional Visitor

I'm trying to find out if I have the capability to transfer a call Using Skype for business.  We recently upgraded to office 365. I work in a call center and can't seem to find an option to do so without using my desk phone.

1 Reply

@Call_Center_Tori You can transfer calls from your Skype for Business client. Check out this article:

https://support.microsoft.com/en-us/office/transfer-a-skype-for-business-call-f9f312a3-ccc9-4215-86e...