Mar 24 2020 03:10 PM
I'm trying to find out if I have the capability to transfer a call Using Skype for business. We recently upgraded to office 365. I work in a call center and can't seem to find an option to do so without using my desk phone.
Mar 24 2020 10:39 PM
@Call_Center_Tori You can transfer calls from your Skype for Business client. Check out this article: