Skype user unable to share screen with Skype TX

Copper Contributor
Trying to run a web conference. I saw this issue posted from 2019 and it was not resolved.

We have a Skype TX box and have guests coming in on Skype, Skype for business and Teams.

Apart from the multiple issues we've had trying to get people to connect in, one that is unresolved is that one of our guests wants to share their screen.

Teams wouldn't let her even video call to us. Skype will call but when she tries to share her screen or window, her Skype says it's working but our Skype TX seems locked onto her webcam.

We found another workaround but are wondering if anyone else came across this and resolved it.
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