Skype for Business Voicemail Icon missing

Occasional Visitor



since some days my Voicemail Icon is missing.

This step doesn't work:

Exit Skype for Business and Outlook client.

Navigate to Users > username > AppData > Local > Microsoft > Office > 16.0 > Lync

Delete sip_profileName folder. 

Delete all files in Tracing folder. Do not delete the folder itself.

Login to Skype for Business again.




Any Idea?


Thanks + Regards


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