skype for business "you don't have a camera" error message

Copper Contributor

Hello,

 

I received an invitation to join a Skype for Business call. I open the link I received from the host in Chrome on a laptop (Surface Pro).

I first Download and install the Skype for Business Web App plug-in.

Then  After installation, I click on "join the meeting".

 

I wait "in the virtual lobby" until the organizer lets me in.

When he does, I can only use my microphone, but the camera doesn't work and I get the following message: "you don't have a camera".

 

This camera (Intel AVStream Camera) by the way works perfectly when I use it in other apps, even in a "normal" skype.

I tried to restart, I tried to reinstall the camera driver in device Manager - nothing works

can someone help please?

thanks

Luc

 

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