Aug 07 2020 03:20 PM
One of the client updated to Office 365 recently by herself using upgrade made available to software center by enterprise admin. Previously she was using Office 2010. She successfully upgraded to office 365 and is able to use word, excel, outlook and other products without any issues. But Skype for Business is giving trouble
1. The send button is missing. It doesn't matter if you make the chat window as large as the computer screen itself
2. The chat area is all blank. when IM is sent to her notification pops up but there is nothing in the chat window. she can send IM by pressing enter key but the send arrow is missing
As part of the trouble shooting
What could be causing the issue?