Sharing Desktop - External Skype users

Copper Contributor

Hi,

 

Just started using SfB and share my desktop to other users on SfB but can't share when in a call with a normal skype user on own home account? the share options don't appear the same?

 

Is this a security setting or blocked by MS?

 

Thanks

4 Replies

Hi,

screen sharing between Skype and SfB is not supported at the moment:

https://support.skype.com/en/faq/FA12315/can-i-contact-skype-for-business-users-from-skype

 

If you need to do screensharing with a external party that dont have SfB, i sugest sending a online meeting invite from SfB/Outlook where the external party can join as a guest.

https://support.office.com/en-us/article/Set-up-a-Skype-for-Business-meeting-in-Outlook-b8305620-d16...

I see that, as of a year ago, SfB users could not share their screen with regular Skype users. Has this changed in the last year? We are looking to use SfB, but this is a significant deterrent. 

 

Thank you!

Stacey 

Hi Stacey, no this hasn't changed. Skype for Business integration with the Skype consumer platform still only offers the following basic feature set

- Peer to Peer voice and video calls

- Peer to Peer instant messages

- Presence information

Multiparty and conference dependent capabilities such as desktop sharing are still not supported.

 

Kind regards
Ben

The workaround here is to use zoom. We do have a lot of interaction with people from other organizations and unfortunately skype is very limited for this use case. Zoom has been our workaround for interviews, presentations with vendors, etc.