Nov 04 2016 01:00 PM
When someone sends me a chat message, I'm only getting a notification sometimes. Other times I only notice I've received messages when I open up the chat view and see missed messages. I've verified my notification settings in System Preferences and everything looks fine. Any ideas why this is happening?
Nov 07 2016 10:54 AM
Nov 08 2016 12:28 PM
Nov 09 2016 07:15 AM
Nov 09 2016 04:55 PM
Hi Carlos, do you have an ongoing conversations with the person who sent you the message? Currently SFB does not show additional notification if you have an ongoing conversation but SFB is not in the foreground. We are looking into improving this experience.
Nov 10 2016 07:17 AM
Hi,
I do have conversations in my chat view, what is considered an ongoing conversation? With Lync each chat had a separate window, so closing it would end that conversations, with the default view in sfb all conversations are in the chat view, so how do you end a conversation? I mostly have sfb in the background, so I was expecting notifications for any chat message.
Aug 01 2017 09:15 AM
This is a big problem that really affects the usability of SfB. I know Microsoft has always considered the Mac a second class citizen but usually the features they leave out are just little nuiscances. This one is pretty much a show stopper for me.
Aug 11 2017 12:27 AM
Having the same issue: I hear notifications for incoming calls, but not for incoming messages.