Phone keeps ringing after picking up on desktop

New Contributor



We have a strange issue with Skype for Business. We are currently running Skype for Business 2015, CU11 hotfix 1 (KB3061064). 


When i receive a call, my phone and desktop are ringing. When i pick up fast (within 1 or 2 seconds), i got the call on my desktop, but my phone keeps ringing.

Anyone else with the same issue?


iPhone 7

IOS 14.2

SfB 7.27.0


Dell Latitude 7390

Windows 10, 20H2

SfB 2016 - 16.0.5080.1000


Kind regards,


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