Pantalla queda "Cargando" cuando me comparten pantalla en una reunión

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Occasional Visitor

Buenos días, 

 

Estoy cursando virtualmente en la facultad por Skype. 

Tengo instalado en mi notebook tanto Skype Meetings, como Skype Empresarial. Cuando el profesor comparte su pantalla, generalmente comparte su escritorio y abre archivos Excel, no puedo verlos desde mi ordenador en ninguna de las dos aplicaciones, he probado instalar/desinstalar ambos y aún así no funciona.

La pantalla queda con un cartel de "Cargando". Si utilizo otra computadora esto no sucede. 

 

Agradecería me brinden una solución. 

Desde ya, muchas gracias. 

Saludos.

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