Missing Features

New Contributor

Hi all,


I have Skype for Business 2016 MSO (16.0.10228.20080) 32 bit and cannot see my display picture, Conversations (All/Missed/Calls) or Meetings.


- I can see other colleagues photos in contacts

- my photo is set and visible in Office 365, Outlook client, Teams, etc.

- Show my picture is enabled in S4B options and all Exchange and Outlook settings are enabled

- Many other users in my office have this issue but users in other offices do not


I've raised this issue with our IT and they are not sure why this is happening?


Any thoughts appreciated

1 Reply

Have you tried logging out of Skype and deleting your profile folder?
You find it here, depending on what version of Office you have: