I can send files from Skype (lync) for business, but I can't receive them.

Occasional Visitor

I'm currently using Skype for Business and I can send the file without any problems when I send it, but when I receive it, a transmission failure appears on the sender's screen and nothing is visible on my screen. Will you know what settings have changed and the screen has changed?

 

캡처.JPG

This is the file sender's screen

 

 

I don't see anything on my screen.
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