Crashes with SfB 16.0.4549.1000 on Microsoft Surface

[Joe Cistaro]

Hi,

Crashes with SfB 16.0.4549.1000 on Microsoft Surface

We are noticing that some of our MS Sufcace PCs running 16.0.4549.1000 of Skype for Business are crashing when the user presses "accept" on the toast.  If the user presses "decline" on the toast...no crash.  This seems to be the only way to trigger the crash.  If the user ignores the toast, allowing it to "pop down" no crash.

Anyone else seeing this behavior?

Joe Cistaro

[#2 · Accepted solution]

Yes. See this article:

https://support.microsoft.com/en-us/help/4011040/descriptionofthesecurityupdateforskypeforbusiness20...

Installing KB4011099 has been working for us.

[#3]

Thx for this hint!

The problem is not limited to Microsoft Surface - I've experienced this on an HP EliteBook x360 1030 G2 Convertible PC Win10 Enterprise 1709 with KB4462918 & 32 bit Office 2016

Installing lync2016-kb4011040-fullfile-x86-glb.exe & msodll40ui2016-kb4011099-fullfile-x86-glb.exe solved the issue.