Conference Devices

[AngelBF]

Hi Community.

We have an end user that uses a voyager V5200 Series and a cam connect tower for conferencing via Skype for B. but we are having an issue.

First of all, Our end user wants to switch the voyager v5200 series with the cam-connect while he is having a conference but he doesn´´t make the change on the Skype App, he is selecting the device on the windows tool bar only clicking on the audio icon and selecting the device name that he wan to use, i´ve al ready make many tests but it doesn´t work, the end user says that he could did it before and now not, so, let me know if i am wrong:

SFB in it internal configuration has their own options for select audio and video devices, but its locally on the app, when he (end user) makes this change on the windows 10 toolbar it doesn´t work because the drivers are taken by the app directly and it doesn´t depends of the system configuration.

Am I right? Thanks in advance and excuse for my horrible English.