Aufnahme in Skype for business nicht gespeichert / can't find my skype for business recording

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Occasional Visitor

We recorded a one-hour research talk on Skype for Business yesterday. However, I cannot retrieve the recording and it is not displayed in the storage folder. When I look in the recording manager, I see our meeting under title, status "ausstehend" (= upcoming?!), size and length are 0. I'm sure that I did everything right when I recorded it. And think that Skype for Business will usually be able to provide the file within 20 hours as well.

How can I get the recording now??? If this is available for 30 days and stored in some cloud with you, it must somehow still be possible to receive it.

It would be really important! So please contact me to find the mp4 file.

 

 

Gestern mittag haben wir ein einstündiges Forschungsgespräch über Skype for Business aufgezeichnet. Die Aufnahme kann ich allerdings nicht abrufen und sie wird auch nicht im Speicherordner angezeigt. Wenn ich im Aufzeichnungsmanager nachsehe, bekomme ich unter Titel unsere Besprechung angezeigt, unter Status "ausstehend", Größe und Länge liegen bei 0. Ich bin mir sehr sicher, dass ich bei der Aufnahme alles richtig gemacht habe.  Und ich befürchte, dass Skype for Business normalerweise auch in der Lage ist, innerhalb von 20 Stunden die Datei zur Verfügung zu stellen.

Wie kann ich nun an die Aufnahme kommen??? Wenn diese angeblich 30 Tage verfügbar ist und bei Ihnen in irgendeiner Cloud gespeichert, muss es doch irgendwie noch möglich sein, diese zu erhalten. 

Es wäre wirklich wichtig! Ich bitte Sie also, sich mit mir in Verbindung zu setzen um die mp4-Datei ausfindig zu machen. 

 

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