Why not combine the Skype and Outlook into one? These 2 products have something in common! Outlook is mere the message in text; and Skype is the message in audio and instant video! Why not share a same account all edit in the Word on Edge? The more product you have, the less customers you get! Just combine the Skype and Outlook account into one to rival Google voice, telegram, WeChat, Whatup! And what is the most important thing Skype can do to overtake the above competitors? I think it majorly 2 point:
First, applying speech recognition, translation, speech synthesis into Skype! When your foreign customer Skype you, the speech recognition and translation works to generate automatic simultaneous bilingual subs! And you can open up the dub mode to make the speech synthesis system work either to generate instant interpretation.
Secondly, apply facial recognition, fingerprint/palmprint recognition, voiceprint recognition, saliva DNA recognition and other biological feature recognition technologies to Skype login, instant payment and commercial credit authentication. Make sure that every biological person has only one Skype account. The above biological authentication will be widely used in instant payment, such as paying for transportation by facial or fingerprints recognition when commuting by drone, or paying through voiceprints and voice passwords after ordering food in an online supermarket. Biological identity authentication can also help customers to understand the merchant's property status and business credit to ensure transaction security.
