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TommyBergens's avatar
TommyBergens
Copper Contributor
Sep 02, 2022

Unable to start "Skype for Business Server Audio/Video Edge" service on new SfB2019 Edge

I'm upgrading a Sfb 2015 to a new Sfb 2019 environment and after installing the Sfb 2019 Edge server the "Skype for Business Server Audio/Video Edge" wont start with this error message

I don't see any events in the Lync Server log but in the system logs I see these two events

The service is not disabled and when comparing the files to with a working installation they are exactly the same. Anyone seen this before?

  • TommyBergens's avatar
    TommyBergens
    Copper Contributor
    It turns out that the customer had enabled Secure Boot, Credential Guard and Device Guard on the server. After turning this off the service started successfully
    • Ben Donaldson's avatar
      Ben Donaldson
      Iron Contributor

      TommyBergens You're a good person. Because too many people don't bother posting on their own thread once they fix something. +1

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