Feb 13 2017 02:48 PM
Feb 13 2017 02:48 PM
Welcome to the Call Analytics Preview Program! This community board is for you to ask questions related to this program. Myself and the Call Analytics Program Manager @Mohamad Saleem are here to review and help you out! Looking foward to hearing from you!
Mar 27 2017 10:43 AM
Mar 28 2017 12:34 AM
Mar 28 2017 08:37 AM
Apr 03 2017 04:09 PM
It is supposed to leverage the same kind of file formatting as the CQD uses, however, I'm unable to get this to work.
Apr 06 2017 03:34 AM - edited Apr 06 2017 05:50 AM
HI! Very impressed by the high level visability and ability to drill down. I have the same issue as Juan Alvarado, I'd like to upload site info but unsure of the format of the file to be used - number of columns - with or without headers etc would be nice to have it confirmed that it's the same as CQD or some more info on this - the error info provided by the site is very limited.
Update - I managed to get at least one error that mentioned the same headers as CQD File Format but when I have the file created like that there is just a message saying there was an error and no further info on what the error was....
Apr 10 2017 02:20 AM
Not sure how often you are checking this board @Mohamad Saleem?
I'm trying to upload our 1180 subnets to this Call Analytics tool so we can evaluate our more than 850 offices globally, but I can't do that as the tool just says error in the upload without any feedback on which line the error is so I can correct it.
Some feedback to this discussion board would be appreciated.
Apr 10 2017 01:42 PM
I was finally able to get it to upload with CQD format, but it had to be CSV (even though the site says TSV). Also, no header; just data in row 1.
I'm not sure its doing much beyond uploading the sites for a future use. I can still only pull reports by user and the reports don't seem to include site information. It might still be early and the analytics just haven't incorporated the details yet, but at least I got the CSV to upload.
Apr 27 2017 10:07 AM
Apr 27 2017 10:11 AM
Apr 27 2017 08:10 PM
Managed to get it working. Yes I had used the same format as the CQD without headers etc - infact I had loaded data to the CQD already so I thought I knew what I was doing :) The trick I found is that fields cannot be blank and with 1200 networks I wasn't going to fill all the details out, so just put a dash in empty columns, and it works fine.
May 06 2017 03:16 AM
May 08 2017 01:33 AM
I'm having the same issue, I have 2 tennets both on the preview and previoulsy working but now both showing blank pages when logging into: https://adminportal.services.skypeforbusiness.com/
Is there a general issue? Seems have been doing this since Friday.
One of the tennets ID's is gcionline.onmicrosofot.com