Feb 13 2017 05:22 AM
Currently it is only possible to automatically schedule call forwarding during outlook work hours in SFB. However we run a small customer service business and need to forward calls outside of work hours so we can anser calls on mobiles when the office is not manned.
Feb 14 2017 09:19 AM
Feb 14 2017 09:21 AM
Feb 20 2017 03:57 AM
Hi Mohammed, we are testing SFB online. This really is preventing us from switching over entirely as it means we cannot provide a core service of our out of office hours support to our clients. Please update need if this issue is going to be worked on as it seems like a fairly small development.
Feb 20 2017 11:10 AM
Feb 20 2017 01:48 PM
We have a user setup that has Call Forwarding turned on to an external number. When out of business houses we forward this user.
Obviously having the ability to forward to an external number directly from the control panel makes more sense for the long run.