Holy Voicemail Batman!

[Niles Schambers TeamADR]

Did Microsoft just test a new way to deliver missed calls and voicemails to Outlook?

For just 3 notifications yesterday they came in as actual emails!  Which means I can place a rule on them and send these notifications to a group of users! (call queue users / One voicemail box for multiple people)

+phonenumber xxx via Voicemail Service

smtp.mailfrom=sbvmsvc1@microsoft.com;

Can anyone confirm that this is going to be the future of these notifications?!  (We are 100% online SfB users)

[#2]

When you say they came in as emails, do you mean speech to text conversation?
Are you using Exchange Server or Exchange Online for UM, or using Cloud PBX?

[#3]

We are 100% online.  365 E3, Cloud PBX, PSTN Calling.

The current way MS sends notifications/voicemails is not a normal email.  It has no header information.

So this is how they normally come in and I can't make an inbox rule for it. 

(don't worry about the phone number it was a spam call)

The "emails" in question are like the example below.  I had a missed call and Voicemail come in through "via Voicemail Service" <sbvmsvc1@microsoft.com>

And the notification & Voicemail was from a client so I know it wasn't spam.

Just seems odd that a couple of these would come in a completely different way.

[#4]

The first screenshot does say it's a preview state, so they could have turned something on and back off again.
I know that Exchange Online UM with an on-premises Skype for Business system can provide transcription and embed the media player in the email (your first screenshot), whereas the Azure voicemail as part of Cloud PBX attaches a MP3 file to an email (your second screenshot).

[#5]

Yes, I can confirm this is "by design" for the Could Voicemail Service and a "new feature" we enabled end of 2018.