Call Queues with CCE

Copper Contributor

Hello

 

i have deployed cloud connector and i want do use the call queues in the office 365.

can i use my local pstn number for call queues (line uri) ? or will that be possible with the new cloud connector Edition 2.1

 

 

1 Reply

Hello,

 

You can try setting up transformation on your SBC.

 

Rules like Call hits to your designated PSTN number will be transformed to Call Queue SIP URI. or you can have a service number in O365 and route PSTN calls to that number.