Call Flow/Service Numbers , credit remaining

New Contributor

Why can auto attendant not transfer a call to a security group the same way as a call queue can ?

It appears that you need a service number for every hunt group or I am missing something ?


Also, is there a way to check how many monthly minutes are remaining ?




1 Reply
Auto Attendant is to reach to a particular member, like an admin assistance.
Call Queues is to reach to any of available members of the configured group. yes, we need a service number to configure a Call Queue.