Apr 03 2017 01:28 PM
Apr 03 2017 01:28 PM
So I have SfB 2015 on prem and Exch O365. All was working fine until the latest update. I go sign in and put in the correct details and it just drops out to sign in again. Anyone else see this issue?
Jul 26 2017 12:03 PM
Aug 14 2017 06:41 PM
please provide update for this issue as we have 25 users with the same results.
we are rolling out the full S4B to all users soon....
Sep 05 2017 04:10 AM - edited Sep 05 2017 04:34 AM
We also have multiple user with this issue.
Have tried all various work arounds onhere but it still fails.
I shold also add this is NOT on a preview but hte curren release of 16.10
Sep 05 2017 12:20 PM
Hi Mat. Are the users see the notification saying "you need to sign into Exchange to see the upcoming meetings"?
Sep 06 2017 12:25 AM
Yes, it both meetings tab and calls tab.
We have tried all sorts on client side and spent hours on this but nothign is working.
Sep 06 2017 10:19 AM
Have you try these steps:
• Sign out of SFB (By clicking ‘Sign out’ under the Skype For Business application menu).
• In the sign-in screen click 'Delete Sign-in Info’ button and click ‘OK’ to confirm. (These step is just to get rid of any stale sign-in info)
• Now enter only your email address (johnsmith@contoso.com) and password. Be sure to leave the username field blank.
• Click on ‘Advanced options’ and ensure that ‘Auto-detect server’ is checked.
• Click sign in.
• You might still see the Exchange banner in the meetings tab and have to sign in through that once more but after that, your sign in should work as expected in subsequent attempts.
Sep 06 2017 11:01 AM
Sep 07 2017 12:35 AM
Sep 18 2017 01:18 AM - edited Sep 18 2017 01:45 AM
I have identical issue in my working environment. We are using exchange online and skype for business 2015(on premises). in my case the issue is solved after i deleted all the keychain related to skype for business and exchange/outlook. i saw one of keychain for exchange have last update date 5 months back. the meeting information start appearing after i deleteed keychain and re-key in the password so the new keychain registered.
Sep 18 2017 01:51 AM
Tried deleting keychain, still, fails for me.
Sep 19 2017 03:05 PM
I just wanted to add that I'm experiencing the same issue. When I click on Sign in, I get a blank pop-up window that just spins. I've clean uninstalled Lync as well as SFB. The meetings view did work for me in a previous build. When the pop-up goes away after a minute, the display is updated "You have no meetings today" then "Checking for updates..." and then back to Exchange prompt for Sign in.
Sep 19 2017 04:39 PM
Sep 19 2017 04:52 PM
Sep 19 2017 05:13 PM
Thanks Tom. That's good to hear. In the new insider release 16.11, we streamlined the sign in process. We will ask for additional information if the initial sign in didn't succeed. Other folks you are welcome to try the build. Please remember to delete the sign in information first.
Sep 20 2017 01:26 AM
I'm on 16.11.115 and still get the sign in issue.
Nov 09 2017 02:37 PM
Same issue on 16.12.77. Been like that for several releases. Interestingly, the iOS version does show meetings, so something is wrong on the macOS version.
Nov 09 2017 02:52 PM
version 16.12.63 works for me ---in the sign in section under advanced options for user name i have the domain\lan id for the on Premise S4B server info
on the first sign in screen i have the email address for my 0365 account
Feb 15 2018 06:23 AM
Logging out, deleting the sign-in then re-entering my login credentials has restored the calendar events on the Meetings tab in SFB
Jul 01 2019 12:49 PM
@Kam Foo Aw Thanks, that did the trick.