Missing IM messages

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Occasional Contributor

Getting reports that IM's between Windows and Mac clients not being sent. Sender recives a message saying the IM was unable to send.

 

Particularly between Windows client and Mac client. Windows version is  2015 15.04736.1001

 

I know this was bug in an earlier release but is anyont else getting this issue?

4 Replies
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Any help on this?

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I'm seeing this too.  It all started happening after the November 2016 CU was installed.

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Hi, Can you please go to Help | Report an Issue, and file a ticket? Thanks, Chermaine
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Hi, We have Premier Support so I'd go that route. I want to first install February 2017 CU to see if the issue goes away. This one seems to affect Mac clients more so than Windows.