Srs V2 Rejoin problem

Occasional Visitor

I am currently using a SRS v2 3.0.15 Logitech Smartdock.  Everything seems to connect and working properly except when we hang up on a meeting and try to re-join the same meeting again.  The second join gives us the hold music for a brief second, I see the conference room name show up as a participant, but then immediately disconnects with no errors.  This only happens on the smart dock and rejoining a meeting from a standard SfB client rejoins fine.  Restarting the SmartDock allows us to join the meeting again, but then hanging up and rejoining after the restart results in the same problem.

1 Reply

Hi,

have you tried collecting the loggs from the device, to see what happens in the background when it fails?

https://technet.microsoft.com/en-us/library/mt790549.aspx