Dec 11 2017 11:11 AM
I am currently using a SRS v2 3.0.15 Logitech Smartdock. Everything seems to connect and working properly except when we hang up on a meeting and try to re-join the same meeting again. The second join gives us the hold music for a brief second, I see the conference room name show up as a participant, but then immediately disconnects with no errors. This only happens on the smart dock and rejoining a meeting from a standard SfB client rejoins fine. Restarting the SmartDock allows us to join the meeting again, but then hanging up and rejoining after the restart results in the same problem.
Dec 21 2017 04:32 AM
Hi,
have you tried collecting the loggs from the device, to see what happens in the background when it fails?