SOLVED

Sonus SFB CCE Certificate Issue

Highlighted
Frequent Contributor

Found the following issue when I did "Prepare CCE" step. I got the certificate from Godaddy, it has a valid private key but the issue is persisting.  

 

Did you all face the same or similar issue before? How it had been solved? 

 

Certificate_Issue.png

 

 

 

 

1 Reply
Highlighted
Solution

Found a solution to fix it.

 

There are two options to address this issue;

 

1. Upgrade current Sonus default Firmware 6.1.0 to to latest stable version 6.1.2 (Sonus mentioned in its Release Note that this is a known issue) OR

2. Follow below steps

Generate CSR from Sonus, import using Base64 certificate.

step1.png

2. Submit it to your public SSL certificate service provider

 

3. Import the certificate (*.cer) you downloaded from your public SSL provider into your PC ( any PC) and export as  Base64 format.

 

 

step4.png

 

4. Open  exported name.cert Base64 certificate in Notepad, copy all text, paste it in Sonus.

 

step2.png

 

 

5. Re-prepare CCE , it went through successfully like a magic. 

 

step5.png

For those who prefer to upgrade Sonus Firmware, please let me know if you all need detail instructions and steps.