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Skype rooms v2 calender not showing

%3CLINGO-SUB%20id%3D%22lingo-sub-143460%22%20slang%3D%22en-US%22%3ESkype%20rooms%20v2%20calender%20not%20showing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-143460%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20There%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EI%20have%20a%20problem%20with%20a%20newly%20setup%20of%20skype%20rooms%20V2.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EThe%20device%20is%20not%20displaying%20the%20calendar%20%22calendar%20cannot%20be%20displayed%3C%2FP%3E%0A%3CP%3EThe%20setup%20was%20done%20following%20the%26nbsp%3B%3CA%20title%3D%22Deploy%20Skype%20Room%20Systems%20v2%20with%20Exchange%20Online%20(Hybrid)%22%20href%3D%22https%3A%2F%2Ftechnet.microsoft.com%2Fen-us%2Flibrary%2Fmt790554.aspx%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3EDeploy%20Skype%20Room%20Systems%20v2%20with%20Exchange%20Online%20(Hybrid)%3C%2FA%3E%3C%2FP%3E%0A%3CP%3Ethe%20following%20licenses%20and%20log%20files%20are%20attached.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20780px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F26652i6243400FBB7C4D80%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Skype.png%22%20title%3D%22Skype.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-143460%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESkype%20Room%20Systems%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-262748%22%20slang%3D%22en-US%22%3ERe%3A%20Skype%20rooms%20v2%20calender%20not%20showing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-262748%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20on%20here%2C%20did%20you%20ever%20found%20the%20answer%3F%20From%20the%20logs%20I%20could%20found%20the%20following%3A%3C%2FP%3E%3CP%3E09%2F26%2F2018%20%7C%2002%3A36%3A38%20%7C%209440%20%7C%20LVL_INFO%26nbsp%3B%26nbsp%3B%20%26nbsp%3B%3A%3A%20%5BExchangeCalendar.cs%3A759%3ACreateWebCredentials%5D%20Creating%20EWS%20WebCredentials%20with%20Domain%3A%20'adDomain'%20and%20Username%3A%20'userId'%3CBR%20%2F%3E09%2F26%2F2018%20%7C%2002%3A36%3A38%20%7C%209440%20%7C%20LVL_INFO%26nbsp%3B%26nbsp%3B%20%26nbsp%3B%3A%3A%20%5BRigelDeviceCredentials.cs%3A84%3AGetCoreCredentials%5D%20Retrieving%20the%20core%20credentials%20from%20the%20password%20vault%3CBR%20%2F%3E09%2F26%2F2018%20%7C%2002%3A36%3A38%20%7C%209440%20%7C%20LVL_INFO%26nbsp%3B%26nbsp%3B%20%26nbsp%3B%3A%3A%20%5BRigelDeviceCredentials.cs%3A87%3AGetCoreCredentials%5D%20Core%20credentials%20do%20exist.%3CBR%20%2F%3E09%2F26%2F2018%20%7C%2002%3A36%3A38%20%7C%209440%20%7C%20LVL_INFO%26nbsp%3B%26nbsp%3B%20%26nbsp%3B%3A%3A%20%5BExchangeCalendar.cs%3A374%3AConnectAsync%5D%20Successfully%20found%20EWS%20endpoint%3A%20%3CA%20href%3D%22https%3A%2F%2Fews.company.com%2FEWS%2FExchange.asmx%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fews.company.com%2FEWS%2FExchange.asmx%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESo%20no%20errors%2C%20but%20still%20it%20reports%20the%20same%20issue.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOn%20the%20Exchange%20I%20can%20see%20also%20200%20OK%3C%2FP%3E%3CP%3E.....adDomain%5CuserID%2010.11.12.13%20SkypeRoom%2F4.0.19.0%2B(Skype%2BRoom)%20-%20200%200%200%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-225945%22%20slang%3D%22en-US%22%3ERe%3A%20Skype%20rooms%20v2%20calender%20not%20showing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-225945%22%20slang%3D%22en-US%22%3E%3CP%3EHi!%20I%20have%20the%20same%20issue%20but%20I%20have%20Exchange%20and%20SFB%20OnPremises.%20I%26nbsp%3Bhave%20read%20the%20following%20article%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fskypeforbusiness%2Fdeploy%2Fdeploy-clients%2Fwith-skype-for-business-server-2015%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3E%3CFONT%20color%3D%22%230066cc%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fskypeforbusiness%2Fdeploy%2Fdeploy-clients%2Fwith-skype-for-business-server-2015%3C%2FFONT%3E%3C%2FA%3E%26nbsp%3Bbut%20I%20get%20the%20same%20error%3A%20%22Calendar%20cannot%20be%20displayed%22.%26nbsp%3BHowever%2C%20if%20I%20sign%20in%20with%20a%20User%20Mailbox%2C%20the%20device%20show%20me%20the%20calendar.%20But%20if%20I%20sign%20in%20with%20the%20Room%20Mailbox%26nbsp%3BI%20get%20the%20error.%26nbsp%3BThank%20you!%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144291%22%20slang%3D%22en-US%22%3ERe%3A%20Skype%20rooms%20v2%20calender%20not%20showing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-144291%22%20slang%3D%22en-US%22%3E%3CP%3EThank%20you%20Jeff!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-144275%22%20slang%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Occasional Contributor

Hi There

 

I have a problem with a newly setup of skype rooms V2.

 

The device is not displaying the calendar "calendar cannot be displayed

The setup was done following the Deploy Skype Room Systems v2 with Exchange Online (Hybrid)

the following licenses and log files are attached.

 

Skype.png

11 Replies
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have you tried another account or tested the account on another device?

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if I use my own exchange account the calendar shows up. but still no go with the skype account

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To be shure check the following:
See if you get the calendar working if you log on to outlook.

Check in exchange admin if there is a account or not.

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Hi Alexander

 

I have checked to see if the calendar shows up if logging in to outlook. and that seems to work, can it be a language problem?

 

Could the skype room be looking for an Calendar with the name Calendar, the Danish name is Kalender

Calendar.png

 

I added a resource and an AD user synced to office365. the both look like this

 

Ressource.pngUser Office365.png

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Solution

I think thats the problem, the resource has the same address as the user.

 

I would recomend deleting the  room resource.

Then you take a look at this to see how to set a existing mailbox user up for resource mailbox and skype room:
https://technet.microsoft.com/en-us/library/mt691570.aspx

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That solved the problem. Thanks!

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When creating accounts for the SRSv2 devices you can use this guidance:

http://blog.schertz.name/2017/01/skype-for-business-online-meeting-room-accounts/

 

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Great guide Jeff. 

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Thank you Jeff!

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Hi! I have the same issue but I have Exchange and SFB OnPremises. I have read the following article:

https://docs.microsoft.com/en-us/skypeforbusiness/deploy/deploy-clients/with-skype-for-business-serv... but I get the same error: "Calendar cannot be displayed". However, if I sign in with a User Mailbox, the device show me the calendar. But if I sign in with the Room Mailbox I get the error. Thank you!  

 

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Same on here, did you ever found the answer? From the logs I could found the following:

09/26/2018 | 02:36:38 | 9440 | LVL_INFO    :: [ExchangeCalendar.cs:759:CreateWebCredentials] Creating EWS WebCredentials with Domain: 'adDomain' and Username: 'userId'
09/26/2018 | 02:36:38 | 9440 | LVL_INFO    :: [RigelDeviceCredentials.cs:84:GetCoreCredentials] Retrieving the core credentials from the password vault
09/26/2018 | 02:36:38 | 9440 | LVL_INFO    :: [RigelDeviceCredentials.cs:87:GetCoreCredentials] Core credentials do exist.
09/26/2018 | 02:36:38 | 9440 | LVL_INFO    :: [ExchangeCalendar.cs:374:ConnectAsync] Successfully found EWS endpoint: https://ews.company.com/EWS/Exchange.asmx

 

So no errors, but still it reports the same issue.

 

On the Exchange I can see also 200 OK

.....adDomain\userID 10.11.12.13 SkypeRoom/4.0.19.0+(Skype+Room) - 200 0 0