We have currently installed 13 SRS-units in our main office. Network vice they can access Internet and our Exchange- and Skype servers (both on-prem). As pr now we manage these devices manually, i.e. we install each one manually, and have no way to remotely access them to check status or log on to them to fix things. Due to this we hesitate to deploy new devices in our branch offices, since we until now have experienced quite a bit of strange errors and unstabilities, especially around automatic upgrades (which are turned on).
My question is how other companies manage these devices? We have a central governance model with an on prem SCCM-solution used by several other companies as well. I doubt that enrolling these devices in SCCM would be a good idea for us. I have been looking briefly on InTune to roll out new versions, we are not yet established in the cloud but will be there in some months. Will InTune be a good tool for this?
Until then the main issue is to be able to log into the devices and do maintenance remotely. How do others solve this?
