Feb 09 2017 09:59 AM - edited Feb 09 2017 10:15 AM
I recently deployed a SRS V2 device and it will not auto launch SfB. Is there a way to achieve this without a reimage of the device? I should point out that everything is working fine. I just can't get it to auto launch SfB after the device is powered up and logins in to Windows 10.
Feb 09 2017 12:49 PM
Did you join the SrS device to a domain? It may have possibly pulled down a GPO that modified the auto launch of the built in Skype profile
Feb 09 2017 12:52 PM
David I did join the device to a domain but put it in a non GPO OU in AD.
Feb 09 2017 01:23 PM
Interesting...I mentioned the above b/c I joined the device to the domain and unknowningly put the computer object in an OU that received a GPO. Similar to your issue I wasnt able to get the Skype profile to auto launch and had to reimage the sfc pro 4 get it working again.
Feb 10 2017 01:22 AM - edited Feb 10 2017 01:25 AM
Joining the domain has a tendency to clear the autologon reg keys, causing the system to be stuck at windows login screen instead of booting up SfB.
Can you verify the following registry key: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon AdminAutoLogon = (dword) 1
If this fixes the problem, I recommend creating a separate OU for Rigel devices and applying a GPO to that OU to set this registry key.
Feb 10 2017 02:07 AM - edited Feb 10 2017 02:09 AM
We've noticed the same behaviour and applied the Fix David mentionend.
Greets
Jörg
Feb 10 2017 02:28 AM
Feb 10 2017 10:26 AM
David thanks for the response. I was able to verify the registry key. There was another key missing I had to add for the password. Now my SRS device auto logs into the network but still will not auto launch SfB. Working on getting the OU setup.
Feb 10 2017 10:36 AM
SolutionFeb 10 2017 02:18 PM
David I was logging in with a domain account enabled for SFB. I will probably reimage this SRS device next week now that my demo to my manager is over. Thank you for your input.
Feb 17 2017 08:43 PM
You can still autolaunch the SRS Skype app and have it use your domain account for Skype. At the device's login screen, choose other, then enter an account in the format of yourmachinename\skype. From there just login without a password and the app should launch, at which point it will use the domain credentials you've loaded into the app to access Skype and Exchange. Hopefully this may save you from re-imaging.
Feb 22 2017 03:36 PM
Apr 12 2017 09:01 AM
Apr 12 2017 10:18 AM
The default password for the Skype account is "sfb".. But you won't change the default user to admin, the Skype account is hardend and can execute only certain prgrams.
Apr 12 2017 10:35 AM
Apr 12 2017 11:25 AM
we've set an IP-based ruleset on our proxy for our Skype Room Systems
Greets
Jörg
Apr 12 2017 11:32 AM
Apr 12 2017 03:06 PM
Apr 13 2017 02:46 PM
Apr 14 2017 11:03 AM
The skype app works fine in our environment through proxy, so that should not be the reason. Have you turned on "automatic proxy discovery", or have you set the proxy settings via gpo only for user accounts?
Greets
Jörg
Feb 10 2017 10:36 AM
Solution