Jan 17 2018 01:30 PM
Hey everyone was wondering if any one has seen a Skype room system act weird i am getting no mic and no speakers through out the meeting and cycle to power to them and it works fin for a bit any ideas
Jan 17 2018 01:31 PM
forgot debug log is showing this "{"Description":"Front of Room Display status : Healthy. Conference Microphone status : Unhealthy. Conference Speaker status : Unhealthy. Default Speaker status : Unhealthy. Camera status : Unhealthy. ","ResourceState":"Unhealthy","OperationName":"HardwareCheckEngine","OperationResult":"Fail","OS":"Windows 10","OSVersion":"10.0.15063.877","Alias":"confrooma@hynesmemorial.org","DisplayName":"Conference Room A","AppVersion":"3.0.16.0","IPv4Address":"192.168.100.138","IPv6Address":""}"
Jan 18 2018 07:12 AM
Is camera working as it should? I see that it is stated as unhealthy also.
Have you tested to connecth teh mic and speaker to a computer to see if you have the same problem?
Or connect a difrent speaker and mic to the room system?
Jan 18 2018 07:21 AM
The camera is disconnected. we never use it so we dont have it plugged in