Skype for business recorded black screen

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Occasional Visitor

Hello,

I have recorded (not locally)  a conference using skype for business (I am the host), during the whole session I could see and here the screens the presenter shared. 

When done, I have checked the video recording, and its all black screen. Two hours of black screen (117MB),  audio was recorded, video didn't.

 

Presenter used a Mac laptop and again, I could see the share during the whole session.  

Any Idea what could go wrong? 

 

 

1 Reply

I also just experienced this issue, did you ever find out what the reason was?

Does anyone have any insight to why this happened?