cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Skype for business crashes on iOS

Robin Bergman
Copper Contributor

‎Oct 13 2017 11:37 PM - edited ‎Oct 14 2017 12:08 AM

‎Oct 13 2017 11:37 PM - edited ‎Oct 14 2017 12:08 AM

Skype for business crashes on iOS

Hi!
I’m getting a bit desperate here, i have a Client that runs Skype for business in office365. No issues at all on Windows or android. Now his android phone broke and he switched to an iPhone. On the iPhone the app just dies after like 4 seconds on login.
We have tried several iPhones with the same result. And it is just his account that seem to cause this issue if a colegue to him sign in on his phone there is no issues. I provide the logs from the app.

Device Model:iPhone
Device OS Name:iOS
Device OS Version:11.0.2
Application Version:6.17.2.5

 

2017-10-14 07:04:33.260 00000001b4103b80 INFO UTILITIES CMTrace.mm:174:Version Information 6.17.2.5

2017-10-14 07:04:33.264 00000001b4103b80 INFO UTILITIES CTimer.cpp:657 TimerMap is created 

2017-10-14 07:04:33.313 00000001b4103b80 INFO UI SFBAppDelegate.mm:74 Application will finish launching with options

2017-10-14 07:04:33.314 00000001b4103b80 INFO UTILITIES CStorageManager.mm:146 Creating StorageManager

2017-10-14 07:04:33.315 00000001b4103b80 INFO UTILITIES CStorageManager.mm:187 Initializing StorageManager

2017-10-14 07:04:33.321 00000001b4103b80 INFO APPLICATION CApplication.cpp:3674 Initialize Internal Begin

2017-10-14 07:04:33.324 00000001b4103b80 INFO UTILITIES COsInformation.mm:418 User UI language identifier sv was mapped to sv-SE 1053

2017-10-14 07:04:33.324 00000001b4103b80 INFO UTILITIES COsInformation.mm:106 Device Version Info - Model=iPhone, HardwareModel=iPhone8,2, SystemName=iOS, SystemVersion=11.0.2

2017-10-14 07:04:33.326 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3689 Initialize Internal -- App State Query Established

2017-10-14 07:04:33.327 00000001b4103b80 INFO UTILITIES CNetworkMonitor.cpp:70 Successfully started listening to network events

2017-10-14 07:04:33.327 00000001b4103b80 INFO UTILITIES CNetworkMonitor.cpp:220 Reachabilility Flags IsWWAN(0):Reachable(1):TransientConnection(0):ConnectionRequired(0):ConnectionOnTraffic(0):InterventionRequired(0):ConnectionOnDemand(0):IsLocalAddress(0):IsDirect(0)

2017-10-14 07:04:33.328 00000001b4103b80 INFO UTILITIES CNetworkMonitor.cpp:190 Updated networkAvailableToConnect(NoNetwork) -> WiFi

2017-10-14 07:04:33.328 00000001b4103b80 INFO TRANSPORT CEventChannelManager.cpp:756 Received network monitor event so restarting event channel.

2017-10-14 07:04:33.328 00000001b4103b80 INFO TRANSPORT CEventChannelManager.cpp:486 Moving the event channel aggressive mode.

2017-10-14 07:04:33.328 00000001b4103b80 INFO UTILITIES CTimer.cpp:227 Created timer instance (0xc0096f58) for runloop (0xc41fd400)

2017-10-14 07:04:33.329 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3698 Initialize Internal -- Done with Network Monitor

2017-10-14 07:04:33.329 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3707 Initialize Internal -- Done with Activity Monitor

2017-10-14 07:04:33.337 00000001b4103b80 INFO APPLICATION CClientTelemetryProvider.cpp:140 Telemetry provider: b4920d63eeb0450c87a0173cd5d8c60c-d1530ce5-c147-455b-b1b3-a37555fb0753-6494

2017-10-14 07:04:33.338 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3753 Initialize Internal -- Done initializing telemetry

2017-10-14 07:04:33.338 00000001b4103b80 INFO TRANSPORT CRequestManager.cpp:101 Creating RequestManager with cookieHandling = 1

2017-10-14 07:04:33.338 00000001b4103b80 INFO TRANSPORT CHttpStreamPool.cpp:74 Allocating persistent connection range (0-4) and dedicated persistent connection range (5-5) for UcwaSession.

2017-10-14 07:04:33.338 00000001b4103b80 INFO TRANSPORT CRequestManager.cpp:101 Creating RequestManager with cookieHandling = 1

2017-10-14 07:04:33.339 00000001b4103b80 INFO TRANSPORT CHttpStreamPool.cpp:74 Allocating persistent connection range (6-7) and dedicated persistent connection range (-1--1) for UcwaAutoDiscoverySession.

2017-10-14 07:04:33.339 00000001b4103b80 INFO TRANSPORT CRequestManager.cpp:101 Creating RequestManager with cookieHandling = 1

2017-10-14 07:04:33.339 00000001b4103b80 INFO TRANSPORT CHttpStreamPool.cpp:74 Allocating persistent connection range (8-8) and dedicated persistent connection range (-1--1) for JoinLauncherSession.

2017-10-14 07:04:33.339 00000001b4103b80 INFO TRANSPORT CRequestManager.cpp:101 Creating RequestManager with cookieHandling = 1

2017-10-14 07:04:33.340 00000001b4103b80 INFO TRANSPORT CHttpStreamPool.cpp:74 Allocating persistent connection range (9-9) and dedicated persistent connection range (-1--1) for EwsSession.

2017-10-14 07:04:33.340 00000001b4103b80 INFO TRANSPORT CRequestManager.cpp:101 Creating RequestManager with cookieHandling = 1

2017-10-14 07:04:33.340 00000001b4103b80 INFO TRANSPORT CHttpStreamPool.cpp:74 Allocating persistent connection range (10-10) and dedicated persistent connection range (-1--1) for EwsAutoDiscoverSession.

2017-10-14 07:04:33.340 00000001b4103b80 INFO TRANSPORT CRequestManager.cpp:101 Creating RequestManager with cookieHandling = 1

2017-10-14 07:04:33.341 00000001b4103b80 INFO TRANSPORT CHttpStreamPool.cpp:74 Allocating persistent connection range (11-11) and dedicated persistent connection range (-1--1) for HttpFileDownloadSession.

2017-10-14 07:04:33.341 00000001b4103b80 INFO TRANSPORT CRequestManager.cpp:101 Creating RequestManager with cookieHandling = 1

2017-10-14 07:04:33.341 00000001b4103b80 INFO TRANSPORT CHttpStreamPool.cpp:74 Allocating persistent connection range (12-12) and dedicated persistent connection range (-1--1) for CpsSession.

2017-10-14 07:04:33.342 00000001b4103b80 INFO TRANSPORT CRequestManager.cpp:101 Creating RequestManager with cookieHandling = 1

2017-10-14 07:04:33.342 00000001b4103b80 INFO TRANSPORT CHttpStreamPool.cpp:74 Allocating persistent connection range (13-13) and dedicated persistent connection range (-1--1) for PsomSession.

2017-10-14 07:04:33.342 00000001b4103b80 INFO TRANSPORT CRequestManager.cpp:101 Creating RequestManager with cookieHandling = 1

2017-10-14 07:04:33.343 00000001b4103b80 INFO TRANSPORT CHttpStreamPool.cpp:74 Allocating persistent connection range (14-14) and dedicated persistent connection range (-1--1) for WebTicketSession.

2017-10-14 07:04:33.343 00000001b4103b80 INFO TRANSPORT CRequestManager.cpp:101 Creating RequestManager with cookieHandling = 1

2017-10-14 07:04:33.343 00000001b4103b80 INFO TRANSPORT CHttpStreamPool.cpp:74 Allocating persistent connection range (15-15) and dedicated persistent connection range (-1--1) for .

2017-10-14 07:04:33.344 00000001b4103b80 INFO TRANSPORT CRequestManager.cpp:101 Creating RequestManager with cookieHandling = 1

2017-10-14 07:04:33.344 00000001b4103b80 INFO TRANSPORT CHttpStreamPool.cpp:74 Allocating persistent connection range (16-16) and dedicated persistent connection range (-1--1) for MetaDataManager.

2017-10-14 07:04:33.344 00000001b4103b80 INFO UTILITIES XmlSerializer.cpp:426 Exit.

2017-10-14 07:04:33.345 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3759 Initialize Internal -- Done starting Transport Manager

2017-10-14 07:04:33.346 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3767 Initialize Internal -- Done with Application Information

2017-10-14 07:04:33.346 00000001b4103b80 INFO APPLICATION CClientProfile.cpp:452 CClientProfile::deserialize() called

2017-10-14 07:04:33.347 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3777 Initialize Internal -- Done with Client Profile

2017-10-14 07:04:33.351 00000001b4103b80 INFO TRANSPORT CCredentialManager.cpp:172 setUsernamePasswordCredential creating credential: credType (1) signInName (johan.hedlund@berotec.se) domain () username () password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)

2017-10-14 07:04:33.351 00000001b4103b80 INFO TRANSPORT CCredentialManager.cpp:207 useCredentialsForExchange called with useOcsCredentials = 1

2017-10-14 07:04:33.352 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3787 Initialize Internal -- Load From Storage Complete

2017-10-14 07:04:33.352 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3803 Initialize Internal -- Done with EWS User Agents

2017-10-14 07:04:33.352 00000001b4103b80 WARNING APPLICATION CUcwaAppSession.cpp:590 Could not find landing page link for tokenName = policies

2017-10-14 07:04:33.353 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3819 Initialize Internal -- Done with Configuration Object

2017-10-14 07:04:33.370 00000001b4103b80 WARNING APPLICATION CiPhoneAddressbookProvider.mm:1499 Access to addressbook is restricted/denied!

2017-10-14 07:04:33.370 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3828 Initialize Internal -- Done with Person And Groups Manager

2017-10-14 07:04:33.370 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3840 Initialize Internal -- Done with Trust Model

2017-10-14 07:04:33.371 00000001b4103b80 INFO TRANSPORT TransportUtilityFunctions.cpp:528 Extracted berotec.se from sip:johan.hedlund@berotec.se

2017-10-14 07:04:33.371 00000001b4103b80 INFO APPLICATION CUcwaAutoDiscoveryService.cpp:804 Deserialized sipuri=sip:johan.hedlund@berotec.se sipdomain=berotec.se ucwa= ucwaInternal= externalUcwa= intADRoot= extADRoot= location=0 clienttelemetryurl= internalCertProvisioningUrl = externalCertProvisioningUrl =

2017-10-14 07:04:33.372 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3850 Initialize Internal -- Done with Auto Discovery Transport Manager

2017-10-14 07:04:33.372 00000001b4103b80 INFO APPLICATION CUcwaDataSynchronizer.cpp:1018 Mode 0 scheduled to timeout in 60sec

2017-10-14 07:04:33.372 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3855 Initialize Internal -- Done with UCWA Data Synchronizer

2017-10-14 07:04:33.372 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3860 Initialize Internal -- Done with Source Network Icon Provider

2017-10-14 07:04:33.373 00000001b4103b80 INFO APPLICATION CPersistentStorageCleaner.cpp:321 (Re-)Schedulling cleanup run in 658484sec

2017-10-14 07:04:33.373 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3865 Initialize Internal -- Done with Persistent Storage Cleaner

2017-10-14 07:04:33.373 00000001b4103b80 INFO TRANSPORT CCredentialManager.cpp:172 getSpecificCredential for serviceId(1) returning: credType (1) signInName (johan.hedlund@berotec.se) domain () username (johan.hedlund@berotec.se) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)

2017-10-14 07:04:33.374 00000001b4103b80 INFO APPLICATION CEwsAttachmentManager.cpp:197 Scheduling cleanup run in 86353sec

2017-10-14 07:04:33.374 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3880 Initialize Internal -- Done with EWS Managers

2017-10-14 07:04:33.379 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3890 Initialize Internal -- Done with Certificate Provisioning

2017-10-14 07:04:33.379 00000001b4103b80 INFO APPLICATION CPassiveAuthenticationManager.cpp:287 CPassiveAuthenticationManager::deserialize() completed successfully

2017-10-14 07:04:33.380 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3899 Initialize Internal -- Done with Passive Auth Manager

2017-10-14 07:04:33.380 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3909 Initialize Internal -- Done with Authentication Manager

2017-10-14 07:04:33.380 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3918 Initialize Internal -- Done with Push Notification Synchronizer

2017-10-14 07:04:33.381 00000001b4103b80 INFO APPLICATION CUcwaAppSession.cpp:1694 Updating URLs. For Ucwa: discoveredFqdn(), applicationsRelativeUrl(), configuredInternal(), configuredExternal(), loc=(0), auto-discovery=(1)

2017-10-14 07:04:33.381 00000001b4103b80 INFO APPLICATION CUcwaAppSession.cpp:181 UcwaAppSession initializes with: desiredSessionState=1; autoSignIn=1; anonSession=0; url=; userName=; passwordAvailable=1; versionChange=2

2017-10-14 07:04:33.381 00000001b4103b80 INFO TRANSPORT CUcwaSession.h:65 Updating app instance URL from  -> 

2017-10-14 07:04:33.382 00000001b4103b80 INFO APPLICATION CUcwaAppSession.cpp:220 Changing desiredState BeStoppedOrOffline due to autoSignIn (1), isAnonymousSession (0), or ucwaServerUrlsAvailable (0) and getVersionChange (2)

2017-10-14 07:04:33.382 00000001b4103b80 INFO APPLICATION CUcwaAppSession.cpp:1625 Clearing all UCWA-related data

2017-10-14 07:04:33.383 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3942 Initialize Internal -- Done with UCWA App Session

2017-10-14 07:04:33.382 000000016fa0b000 INFO UTILITIES CBackgroundTask.mm:36 Background task UcwaAppSession-Startup(Id=1) started with timer 30.000000 seconds.

2017-10-14 07:04:33.384 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3952 Initialize Internal -- Done with Location Manager

2017-10-14 07:04:33.392 00000001b4103b80 INFO MMINTEGRATION CMediaPlatformWrapper.cpp:94 CMediaPlatformWrapper::initialize() called

2017-10-14 07:04:33.438 00000001b4103b80 INFO MMINTEGRATION CMediaPlatformWrapper.cpp:173 IMediaPlatform::SetProperty() set stereo prop MM_PP_STEREO_CONFIGURATION

2017-10-14 07:04:33.439 00000001b4103b80 ERROR APPLICATION CMediaPlatformWrapper.cpp:1207 Create VBSS video source provider failed E_NotImplemented (E0-0-6)

2017-10-14 07:04:33.439 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:3988 Initialize Internal -- Done with media platform

2017-10-14 07:04:33.440 00000001b4103b80 INFO MMINTEGRATION CMediaPlatformWrapper.cpp:344 CMediaPlatformWrapper::setDeviceRotation() called with Rotation 0

2017-10-14 07:04:33.441 00000001b4103b80 INFO APPLICATION CUcmpConversationsManager.cpp:1662 CUcmpConversationsManager::getAudioDevices() called.

2017-10-14 07:04:33.441 00000001b4103b80 INFO MMINTEGRATION CMediaPlatformWrapper.cpp:574 Number of devices of type (65536), with direction (2) registered with media platform is (1).

2017-10-14 07:04:33.441 00000001b4103b80 INFO MMINTEGRATION CMediaPlatformWrapper.cpp:574 Number of devices of type (65536), with direction (1) registered with media platform is (1).

2017-10-14 07:04:33.442 00000001b4103b80 INFO APPLICATION CUcmpConversationsManager.cpp:1751 CUcmpConversationsManager::setDefaultAudioDevice() called.

2017-10-14 07:04:33.442 00000001b4103b80 INFO MMINTEGRATION CMediaPlatformWrapper.cpp:408 CMediaPlatformWrapper::setDefaultAudioDevice() called with MediaDirection 2

2017-10-14 07:04:33.445 00000001b4103b80 INFO MMINTEGRATION CMediaPlatformWrapper.cpp:408 CMediaPlatformWrapper::setDefaultAudioDevice() called with MediaDirection 1

2017-10-14 07:04:33.445 00000001b4103b80 INFO MMINTEGRATION CMediaDeviceWrapper.cpp:38 CMediaDeviceWrapper::release() called

2017-10-14 07:04:33.446 00000001b4103b80 INFO MMINTEGRATION CMediaDeviceWrapper.cpp:38 CMediaDeviceWrapper::release() called

2017-10-14 07:04:33.446 00000001b4103b80 INFO APPLICATION CUcmpConversationsManager.cpp:1875 CUcmpConversationsManager::getVideoCaptureDevices() called.

2017-10-14 07:04:33.446 00000001b4103b80 INFO MMINTEGRATION CMediaPlatformWrapper.cpp:574 Number of devices of type (131072), with direction (1) registered with media platform is (2).

2017-10-14 07:04:33.447 00000001b4103b80 INFO APPLICATION CUcmpConversationsManager.cpp:1977 CUcmpConversationsManager::setDefaultVideoCaptureDevice() called.

2017-10-14 07:04:33.447 00000001b4103b80 INFO MMINTEGRATION CMediaPlatformWrapper.cpp:449 CMediaPlatformWrapper::setDefaultVideoDevice() called with MediaDirection 1

2017-10-14 07:04:33.447 00000001b4103b80 INFO MMINTEGRATION CMediaDeviceWrapper.cpp:38 CMediaDeviceWrapper::release() called

2017-10-14 07:04:33.447 00000001b4103b80 INFO MMINTEGRATION CMediaDeviceWrapper.cpp:38 CMediaDeviceWrapper::release() called

2017-10-14 07:04:33.448 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:4001 Initialize Internal -- Done with Conversations Manager

2017-10-14 07:04:33.448 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:4006 Initialize Internal -- Done with User Activity Publisher

2017-10-14 07:04:33.448 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:4011 Initialize Internal -- Done with Meetings Manager

2017-10-14 07:04:33.449 00000001b4103b80 VERBOSE APPLICATION CApplication.cpp:4023 Initialize Internal -- Done Registering Listeners

2017-10-14 07:04:33.449 00000001b4103b80 INFO APPLICATION CGuestSessionsManager.cpp:72 Guest session manager initialized

2017-10-14 07:04:33.449 00000001b4103b80 INFO APPLICATION CApplication.cpp:4049 Initialize Internal Complete

2017-10-14 07:04:33.456 00000001b4103b80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 2 out-of-sync components took 0.006515s

2017-10-14 07:04:33.457 00000001b4103b80 INFO APPLICATION CConfiguration.cpp:2019 CConfiguration::serialize() called

2017-10-14 07:04:33.458 00000001b4103b80 INFO APPLICATION CUcmpConversationsManager.cpp:2970 CUcmpConversationsManager::serialize() called

2017-10-14 07:04:33.458 00000001b4103b80 INFO APPLICATION CUcmpConversationsManager.cpp:3216 CUcmpConversationsManager::serializeUsingPropertyBag() called

2017-10-14 07:04:33.458 00000001b4103b80 INFO APPLICATION CUcmpMrasHelper.cpp:510 CUcmpMrasHelper::serialize() called

2017-10-14 07:04:33.459 00000001b4103b80 INFO APPLICATION CUcmpMrasHelper.cpp:549 CUcmpMrasHelper::serialize : wrote token with 0 relays, m_httpProxy = , m_httpProxyResolvedIPAddress = , m_httpProxyPort = -1

2017-10-14 07:04:33.464 00000001b4103b80 INFO APPLICATION CBasePersistableEntity.cpp:187 Storing 4 out-of-sync Object Models took 0.007684s

2017-10-14 07:04:33.468 00000001b4103b80 INFO UI SFBAppDelegate.mm:86 Application did finish launching with options

2017-10-14 07:04:33.522 00000001b4103b80 ERROR UI SFBHockeyAppManager.m:76 Crash! UUID: 79284DEA-11E6-46D9-9528-FB84FCF576EF, Name: std::bad_alloc, Reason: std::bad_alloc, Signal: SIGABRT, User: C21EAF15-C0A1-459B-B07A-517AEDB84B4E

2017-10-14 07:04:33.544 00000001b4103b80 INFO UI SFBAppDelegate.mm:416 File protection is enabled.

2017-10-14 07:04:33.544 00000001b4103b80 INFO UI SFBAppDelegate.mm:431 iCloud backup is disabled.

2017-10-14 07:04:33.549 00000001b4103b80 INFO UI SFBAdalAdapter.m:84 SFBAdalAdapter initialized

2017-10-14 07:04:33.550 00000001b4103b80 INFO APPLICATION CUcmpConversationsManager.cpp:7382 CUcmpConversationsManager::deleteMissedConversations() called

2017-10-14 07:04:33.550 00000001b4103b80 INFO APPLICATION CUcmpConversationsManager.cpp:7388 Skipping missed conv delete due app context validity

2017-10-14 07:04:33.552 00000001b4103b80 INFO UI TelemetryDataHelper.swift:120 Updated correlation id from UCMP E607FC31-8717-494A-935C-30D54D8F9CDE

2017-10-14 07:04:33.568 00000001b4103b80 INFO UI AuthorizationManager.swift:85 Authorization state changed from SignedOut to SignedOut

2017-10-14 07:04:33.569 00000001b4103b80 INFO UI AuthorizationManager.swift:151 UcwaConnectivity changed: Disconnected

2017-10-14 07:04:33.570 00000001b4103b80 INFO UI SFBTelemetryTracingProvider.mm:20 Telemetry Service Tier:IPATelemetryPrivacyTier2, event:SignInCorrelationIdChanged, Attributes:{
    SignInCorrelationId = "E607FC31-8717-494A-935C-30D54D8F9CDE";
}

2017-10-14 07:04:33.572 00000001b4103b80 INFO UI SFBUIManager.m:146 updateRootViewControllerWithDesiredState: 0 andActualState:0

2017-10-14 07:04:33.572 00000001b4103b80 INFO UI SFBUIManager.m:294 IpaApplication:isAnonymousFallbackMeetingInProgress = 0

2017-10-14 07:04:33.573 00000001b4103b80 INFO UI SFBUIManager.m:295 IpaApplication:isAnonymousSession = 0

2017-10-14 07:04:33.573 00000001b4103b80 INFO UI SFBUIManager.m:153 currentRootViewControllerType: 0, desiredRootViewControllerType:1

2017-10-14 07:04:33.612 00000001b4103b80 INFO UI SFBAppDelegate.mm:439 handleLocalNotifications with state 2

2017-10-14 07:04:33.620 00000001b4103b80 INFO UI SFBApnsPushNotificationsManager.m:52 VoIP APNS push registration initiated.

2017-10-14 07:04:33.690 00000001b4103b80 INFO UI SFBAppDelegate.mm:485 notification userinfo = (null)

2017-10-14 07:04:33.798 000000016f8f3000 ERROR UI SFBInTuneManager.m:347 IntuneLoggerError with message IntuneMAM: (2017-10-14T07:04:33.798Z) ADAL 2.5.1-dev iOS 11.0.2 [2017-10-14 07:04:33 - AE4BC9BE-3141-4E12-A9E2-6B78F2153A16] Error raised: (Domain: "ADAuthenticationErrorDomain" Code: AD_ERROR_SERVER_USER_INPUT_NEEDED ProtocolCode: "(null)" Details: "The user credentials are needed to obtain access token. Please call the non-silent acquireTokenWithResource methods.", (null), error code: 200

2017-10-14 07:04:33.806 000000016f8f3000 ERROR UI SFBInTuneManager.m:347 IntuneLoggerError with message IntuneMAM: (2017-10-14T07:04:33.806Z) CMARAcquireAADTokenOperation: Fetching MAM Token failed with error The user credentials are needed to obtain access token. Please call the non-silent acquireTokenWithResource methods..

2017-10-14 07:04:33.809 00000001b4103b80 INFO UI SFBApnsPushNotificationsManager.m:62 VoIP push registration succeeded. Raw token: <dfdaf487 7eee35e3 c0920704 e0741a56 a3385286 dba38374 d3572065 c268b4ba>

2017-10-14 07:04:33.810 00000001b4103b80 INFO UI SFBApnsPushNotificationsManager.m:65 Encoded token: 39r0h37uNePAkgcE4HQaVqM4Uobbo4N001cgZcJotLo=

2017-10-14 07:04:33.810 00000001b4103b80 INFO UI SFBTelemetryTracingProvider.mm:20 Telemetry Service Tier:IPATelemetryPrivacyTier2, event:VoipApnsPushRegistration, Attributes:{
    RegistrationResult = Succeeded;
}

2017-10-14 07:04:33.811 00000001b4103b80 ERROR UI SFBPushNotificationSubscriber.m:62 User is not signed in. Unable to subscribe for UCWA push notifications.

2017-10-14 07:04:33.885 000000016f8f3000 ERROR UI SFBInTuneManager.m:347 IntuneLoggerError with message IntuneMAM: (2017-10-14T07:04:33.883Z) CMAROperationScheduler: Enrollment failed with status code 203

2017-10-14 07:04:36.949 00000001b4103b80 INFO UI SFBAppDelegate.mm:338 Application will enter foreground

2017-10-14 07:04:36.950 00000001b4103b80 INFO UI SFBTelemetryTracingProvider.mm:30 Telemetry Service update custom dimension:SignInState with value:Signed Out

2017-10-14 07:04:36.950 00000001b4103b80 INFO UI SFBTelemetryTracingProvider.mm:30 Telemetry Service update custom dimension:ServerDeploymentInfo with value:Unknown

2017-10-14 07:04:36.951 00000001b4103b80 INFO UI SFBTelemetryTracingProvider.mm:30 Telemetry Service update custom dimension:TelemetryEnabled with value:No

2017-10-14 07:04:36.951 00000001b4103b80 INFO UI SFBCallKitManager.m:120 Device contacts sync is allowed is enabled

2017-10-14 07:04:36.951 00000001b4103b80 INFO UI SFBCallKitManager.m:123 Call log archiving is enabled

2017-10-14 07:04:36.951 00000001b4103b80 INFO UI SFBCallKitManager.m:137 Mobile interaction is disabled.

2017-10-14 07:04:36.952 00000001b4103b80 INFO UI SFBTelemetryTracingProvider.mm:30 Telemetry Service update custom dimension:CallKitEnabled with value:No

2017-10-14 07:04:36.952 00000001b4103b80 INFO UI SFBTelemetryTracingProvider.mm:20 Telemetry Service Tier:IPATelemetryPrivacyTier1, event:ClientStateChanged, Attributes:{
    LastState = Background;
    NewState = Foreground;
}

2017-10-14 07:04:36.953 00000001b4103b80 INFO UTILITIES CiOsAppStateQuery.hxx:101 Setting new iOS app state 2

2017-10-14 07:04:36.954 00000001b4103b80 INFO UTILITIES CBaseAppStateQuery.cpp:163 App suspension state changed to ResumeStarted [viz]

2017-10-14 07:04:36.954 00000001b4103b80 INFO APPLICATION CUcwaAutoDiscoveryService.cpp:894 AutodiscoveryService::resuming. No activity to schedule.

2017-10-14 07:04:36.954 00000001b4103b80 INFO UI SFBApnsPushNotificationsManager.m:52 VoIP APNS push registration initiated.

2017-10-14 07:04:37.048 00000001b4103b80 INFO UI SFBCallKitManager.m:120 Device contacts sync is allowed is enabled

2017-10-14 07:04:37.048 00000001b4103b80 INFO UI SFBCallKitManager.m:123 Call log archiving is enabled

2017-10-14 07:04:37.049 00000001b4103b80 INFO UI SFBCallKitManager.m:137 Mobile interaction is disabled.

2017-10-14 07:04:37.083 00000001b4103b80 INFO APPLICATION CUcwaAppSession.cpp:2479 Moving suspension state to ResumeCompleted

2017-10-14 07:04:37.083 00000001b4103b80 INFO UTILITIES CiOsAppStateQuery.hxx:101 Setting new iOS app state 3

2017-10-14 07:04:37.084 00000001b4103b80 INFO UTILITIES CBaseAppStateQuery.cpp:163 App suspension state changed to ResumeCompleted [viz]

2017-10-14 07:04:37.086 00000001b4103b80 INFO UI SFBAppDelegate.mm:271 Application did become active

2017-10-14 07:04:37.087 00000001b4103b80 INFO UTILITIES CTimer.cpp:123 Verifying timers for time shift correction, instancePtr(0xc0096f58)

2017-10-14 07:04:37.087 00000001b4103b80 INFO UTILITIES CTimer.cpp:134 Completed time shift correction, instancePtr(0xc0096f58)

2017-10-14 07:04:37.091 000000016f7db000 INFO APPLICATION CClientTelemetryProvider.cpp:74 CClientTelemetryOperation::execute() started

2017-10-14 07:04:37.097 000000016f7db000 INFO APPLICATION CClientTelemetryProvider.cpp:401 Sending telemetry to ARIA for type(ucmp_application) signatureName() errorCode(S_OK (S0-0-0)) description() [viz]

2017-10-14 07:04:37.101 000000016f7db000 INFO APPLICATION CClientTelemetryProvider.cpp:401 Sending telemetry to ARIA for type(UI_credential_request_finished) signatureName() errorCode(W_NoOperation (W0-0-1)) description() [viz]

2017-10-14 07:04:37.101 000000016f7db000 INFO APPLICATION CClientTelemetryProvider.cpp:401 Sending telemetry to ARIA for type(UI_credential_request_finished) signatureName() errorCode(W_NoOperation (W0-0-1)) description() [viz]

2017-10-14 07:04:37.101 000000016f7db000 INFO APPLICATION CClientTelemetryProvider.cpp:401 Sending telemetry to ARIA for type(ucmp_application) signatureName() errorCode(S_OK (S0-0-0)) description() [viz]

2017-10-14 07:04:37.102 000000016f7db000 INFO APPLICATION CClientTelemetryProvider.cpp:401 Sending telemetry to ARIA for type(ucmp_application) signatureName() errorCode(W_NotFound (W3-5-1)) description() [viz]

2017-10-14 07:04:37.104 000000016f7db000 INFO APPLICATION CClientTelemetryProvider.cpp:401 Sending telemetry to ARIA for type(AppAbnormalExit) signatureName() errorCode(E_Unexpected (E0-0-11)) description() [viz]

2017-10-14 07:04:37.105 000000016f7db000 INFO APPLICATION CClientTelemetryProvider.cpp:401 Sending telemetry to ARIA for type(UITelemetryEvent) signatureName(ui_client_state_changed) errorCode(S_OK (S0-0-0)) description() [viz]

2017-10-14 07:04:37.118 000000016f7db000 INFO APPLICATION CClientTelemetryProvider.cpp:401 Sending telemetry to ARIA for type(Heartbeat) signatureName() errorCode(S_OK (S0-0-0)) description() [viz]

2017-10-14 07:04:37.120 000000016f7db000 INFO APPLICATION CClientTelemetryProvider.cpp:91 Telemetry event is sent in : 0.022603s

2017-10-14 07:04:37.197 000000016fa97000 ERROR UI SFBInTuneManager.m:347 IntuneLoggerError with message IntuneMAM: (2017-10-14T07:04:37.197Z) ADAL 2.5.1-dev iOS 11.0.2 [2017-10-14 07:04:37 - F3903F06-38D3-4A68-9D9B-A28408C51E02] Error raised: (Domain: "ADAuthenticationErrorDomain" Code: AD_ERROR_SERVER_USER_INPUT_NEEDED ProtocolCode: "(null)" Details: "The user credentials are needed to obtain access token. Please call the non-silent acquireTokenWithResource methods.", (null), error code: 200

2017-10-14 07:04:37.204 000000016fa97000 ERROR UI SFBInTuneManager.m:347 IntuneLoggerError with message IntuneMAM: (2017-10-14T07:04:37.203Z) CMARAcquireAADTokenOperation: Fetching MAM Token failed with error The user credentials are needed to obtain access token. Please call the non-silent acquireTokenWithResource methods..

2017-10-14 07:04:37.210 0000000170357000 ERROR UI SFBInTuneManager.m:347 IntuneLoggerError with message IntuneMAM: (2017-10-14T07:04:37.210Z) CMAROperationScheduler: Enrollment failed with status code 203

2017-10-14 07:04:40.099 00000001b4103b80 INFO UI SFBViewControllerTransitionSynchronizer.m:222 pushPresentationTransitionWithName presenting SFBNavigationController (animated)

2017-10-14 07:04:40.706 00000001b4103b80 INFO UI SFBViewControllerTransitionSynchronizer.m:233 popPresentationTransition presenting SFBNavigationController (animated)
Labels:
3,191 Views
0 Likes
2 Replies
Reply
2 Replies
AlexanderHolmeset

‎Oct 18 2017 02:03 PM

‎Oct 18 2017 02:03 PM

Re: Skype for business crashes on iOS

If you see here:

2017-10-14 07:04:37.210 0000000170357000 ERROR UI SFBInTuneManager.m:347 IntuneLoggerError with message IntuneMAM: (2017-10-14T07:04:37.210Z) CMAROperationScheduler: Enrollment failed with status code 203

This is a error regarding Intune. Check if the user have a license for using intune, or that he is set to allowed to login to iOS devices. 

0 Likes
Reply
Ion-vlad Orascu

‎Jun 15 2018 12:19 AM

‎Jun 15 2018 12:19 AM

Re: Skype for business crashes on iOS

I don;t have Intune, and have this error 

0 Likes
Reply