Sep 14 2017 01:23 PM
Have users that Skype continues, ramdomly, to ask for their password. It could be multiple times a day and as few as once or twice a week. Seems to only occur with users that are global admins, or at least the only users reporting the issue are. On accounts that have MFA enabled, they have to consently enter their app password. Any thoughts on why this would be occuring?
Sep 14 2017 02:11 PM
If it asks for password after they have been logged in, most times from experience it could be Outlook/exchange sync/connection that is asking. Have they tried logging out, delete skype for business profile from the computer, then log on?
Heres how you do it:
Sep 14 2017 02:15 PM
Actually just had him clear the signin information. Will see if that solves the issue. The problem has been going on for several months, so restarting is not the answer. Also no issues within Outlook.
Sep 14 2017 02:17 PM
Even though there are no issues in exchange/outlook, the connection between Outlook and Skype can get "broken". Let us knwo how it goes.
Sep 14 2017 07:00 PM
This happens so frequently to me that I assumed it was a persistent bug.
Sep 14 2017 07:02 PM
Hi Jeff,
Ask the customer if they are using proxy servers, in the proxy server, make sure you exclude those Lync server in the proxy server whitelist, such as
lyncfe01.contoso.local
lyncfe02.contoso.local
dialin.contoso.com.au
lyncdiscover.contoso.com.au
lyncdiscoverinternal.contoso.com.au
meet.contoso.com.au
owas.contoso.com.au
remote.contoso.com.au
sip.contoso.com.au