Skype for Business and Skype Windows 10 app can't connect

New Contributor

We've noticed an issue when Skype for Business users try to add Skype users who use the Windows 10 native/UWP app. The invitation to connect never shows up in the app and SfB just gets stuck at "Pending." The users cannot chat or call. SfB to Skype users still using the classic desktop application works just fine, with the invitation usually arriving within a few minutes. (I have not tested accepting the invite in the classic app and then trying the Windows 10 app. This isn't a suitable workaround for hosting external Skype calls and interviews)


Has anyone seen this before? We've tried different accounts, different computers, reboots, and sign-outs. It's happened to a handful of users of both SfB and Skype, internal and external. We have no known reports of success with Sfb->Win10. I've tried to search online but haven't found the right keywords to indicate it's an issue in the Windows 10 app and not Skype in general.

2 Replies

Considering the amount of features lacking from that sad excuse of a client, I wouldn't be surprised. I tried my very best to give it a shot, grinded my teeth for over a month, but at the end just gave up.


Anyway, I guess you can leave feedback from the app and ask them to contact you back with a proper answer...

Well, obviously not what I wanted to hear. But it also confirms I haven't just screwed it up. Anybody care to weigh in on whether it's ever worked for you, or are we all in the same boat with the Windows 10 app?