Nov 22 2017 12:38 PM
We went to use Skype Broadcast and in our dry one we were seeing a substantial lag/delay from what the production team was doing and what was being seen by participants.
The meeting was set to company wide viewing, though during the dry run there were only 3 of us.
The delay made it unusable. It seemed it was almost a minute in delay.
Is this normal? Troubleshooting tips?
Nov 22 2017 12:51 PM
SolutionNov 22 2017 01:45 PM
Curious why the delay makes it "unusable". Anyone who is part of the production team and using the Skype client should have near-zero latency, just like a regular Skype meeting. The audience shouldn't be able to tell that there's a delay (unless there's a clock in the view or they can see the broadcasters).
As @Erwin Bierens mentioned, once the broadcast is sent up to Microsoft, they have to re-encode the video to different formats and bitrates, apply any transcription and captioning you've selected, and then send that out to the CDN. Each of these steps takes processing time and any other live streaming service capable of handling viewers of this scale will have also have processing delays, so it's not something unique to Skype Broadcast.
Nov 24 2017 12:42 PM
Nov 24 2017 12:43 PM
Nov 22 2017 12:51 PM
Solution