SOLVED

Service Request Problem - Service Number Porting

New Contributor

I am trying to port a service number, following the instructions at https://support.office.com/en-us/article/Manually-submit-a-custom-service-request-6310f07f-9d07-4cb1....

 

In the admin portal, there is no option under Support in the nav menu.  There is a link on one of the tiles for "New service request", but it redirects to https://portal.office.com/Support/AltUSupport.aspx.

1 Reply
best response confirmed by Matthew Hinz (New Contributor)
Solution

There is new guidance at the link below, which has an email address to send the LOA to.

 

https://support.office.com/en-us/article/Get-phone-numbers-for-Skype-for-Business-Online-6b61cb3c-36...