Service degradation - Users may be unable to receive Skype for Business calls, instant messages

Copper Contributor

Skype for Business mobile app issue

 

Users may be unable to receive Skype for Business calls, instant messages or push notifications on their mobile devices. More info: Users may experience the problem if the Skype for Business app has been inactive in the background of their mobile device for approximately 30 minutes or more. This issue only occurs if those users are signed into the app on multiple mobile devices at the same time.

 


This has been going on for about a week now for the android mobile app specifically. Anybody know when this is going to get fixed?

 

 

Thanks

1 Reply

Does this regard new messages also? 

I think it is liek you receive the first message in a conversation on all devices, then the rest on the device you answer on.