S4B Error Message in iOS

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Occasional Contributor

I'm using iOS 11.2. Every time I start up the S4B mobile app on my phone, I get this error message:

"Saving phone number disabled due to the server policy".

 

It doesn't seem to cause any actual problems, everything still works normally as far as I can tell. Any thoughts about what might be causing this error message, though? My colleague with an identical phone isn't experiencing the issue.

 

Thanks,

Rob

7 Replies

I'm seeing the same issue here on iOS 11.1.2 and am still looking for a solution.

Yours is the first reply. I guess either others aren't seeing it or no one has a solution. Fortunately it doesn't seem to actually cause any problems. It's just annoying.

 

Rob

Any news on this one?
It seems like i have to from my work with this issue as well.

Unfortunately, no solution.

 

Rob

I see the same issue on Skype version 6.23.1.4 running on IOS 12.1 . Since this was first seen in 2016 during eval testing, I would have expected some sort of update or progress. This could have an affect on my ability to roll out to my end users. 

Hello, I'm getting the same error 'Saving phone number disabled due to the server policy' when using Sfb on my iphone IOS v 12.3.1 and sfb v6.25.4.0004

 

Any ideas?

@JSandu 

 

I have no solution at this point. No one has offered one.