Questions on Azure voicemail.

Brass Contributor

Hi Experts,

One of our partner raised the below query:

They're wondering if it is possible to change someone’s voicemail greeting if they are off sick. For example. User A goes off on long term sickness leave, User B needs to change User A’s voicemail greeting whilst User A is away. Is this possible?

The customer is using full MS Phone System with PSTN Domestic Calling Plans and using Azure Voicemail.

Any pointers would be of great help.

Many thanks.

 

2 Replies

Not administratively, you'd need to log in as the user to change it on their behalf.  If they have a deskphone already signed in, you might be able to get away with that.  Otherwise you might be forced to reset a password if it's critical that you do this.

Thank you very much, Anthony. I'll share this one with customer.